Textbook Edition: II
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SUMMARY : It is important to understand the possibility of resistance to change cropping up in the organization during MIS implementation. Resistance to change can occur either due to the employees not accepting the new business processes in the fear of losing jobs or because of technically deficient systems which are not very user friendly.
It may also be due to the interactions between the characteristics of people and the characteristics of the system. In order to avoid such resistance, organizations try to educate their employees about the various benefits that the MIS brings with it, both at the organizational level as well as at the personal level.
To increase the operating efficiency of the system, employees should also be trained in terms of operating the MIS in their specific functions.
The implementation process is easy to carry out if the employees accept the changes in the organization. The process starts with planning for implementation where relationships among various tasks have to be identified and established, schedules for completing all the tasks should be prepared, cost estimates for various tasks have to be drawn up, and a reporting and control system has to be established.
Once the planning is done, the implementation process can be executed smoothly. The steps in the process include: organizing for implementation, developing procedures for implementation, training the users, acquiring hardware and software, developing forms for data collection, developing files for storage of data, testing the system, cutover, and documenting the system.
The implementation process should be followed by evaluation of the implementation. The MIS can be evaluated for the efficiency with which the allocated resources are utilized in the development / implementation and the effectiveness of its usage after the implementation.
Typically, there are challenges galore in implementing the MIS.
The top management's commitment toward the MIS implementation is the strongest defense that can be built up against all these challenges. The top management's support helps the organization to win over the different challenges and problems that can surface during the implementation.
Organizational Change and MIS Implementation
Change Approach to MIS Implementation
Planning the MIS Implementation
Identify and Establish Relationships among Tasks
Establish a Schedule
Prepare a Cost Estimate for the Tasks
Establish a Reporting and Controlling System
The MIS Implementation Process
Organizing for Implementation
Developing Procedures for Implementation
Train the Users
Hardware and Software Acquisition
Develop Forms for Data Collection
Developing Files for Storage of Data
Test the System
Cutover
Documenting the System
Evaluation of the MIS Implementation
Problems in MIS Evaluation
Challenges in MIS Implementation
MIS Control and Maintenance
Changes in Governmental Policies and Regulations
Changes in Economic Conditions
Changes in Industry and Competitive Conditions
Use of Latest Technologies
Problems Involved in MIS Maintenance
Case Studies in IT and Systems
22 Case Studies
263 pages, Paperback
Available only in INDIA
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